- Personal Banking
- Digital Banking
- ATM Services
Download app
What's new
QR Cash Withdrawal
No card? No problem. Withdraw cash with peace of mind with QR Cash Withdrawal via OCBC Digital app at any OCBC ATM island-wide!
Learn more
QR Cash Withdrawal
No card? No problem. Withdraw cash with peace of mind with QR Cash Withdrawal via OCBC Digital app at any OCBC ATM island-wide!
Learn more
ATM Services
New look. New style.
Enjoy a fresh ATM banking experience
With sleeker screens and menus that are intuitive and easy to navigate, a hassle-free experience at our ATMs awaits.
Learn more
ATM Services
New look. New style.
Enjoy a fresh ATM banking experience
With sleeker screens and menus that are intuitive and easy to navigate, a hassle-free experience at our ATMs awaits.
Learn more
OTHER SERVICES
- ATM
- New ATM
- Self Service Kiosk
- ATM Card Services
New screen design
Say hello to our new screen design
These are what you will be able to look forward to:
Intuitive Menu Options
Withdraw cash swiftly or select from the top non-cash services at the main page.
Quick Language Toggle
Toggle between your preferred language using the top right-hand button during transactions.
Sleek and Easy Configurations
No more entering numbers to perform selection, simply tap on the screens!
DEPOSIT
Deposit notes into your OCBC current and savings account
Skip the queue and deposit coins into your OCBC currency and savings account anytime, anywhere.
Locate a deposit ATM
MANAGE YOUR PERSONAL DETAILS
Change contact numbers
Change address
Change email
MANAGE YOUR OCBC CARDS
Activate or deactivate overseas card use Update ATM withdrawal and Debit card spending limits
Link or unlink accounts for ATM use
WITHDRAWAL SERVICES
Withdraw with a card
You can withdraw cash with a denomination mix of S$10 and S$50
Withdraw without a card via QR Cash Withdrawal
Now you can minimise contact with the ATM and scan to withdraw cash with QR Cash Withdrawal using the OCBC app, up to S$1,000 per day.
DEPOSIT
Deposit services
Deposit notes and coins into your OCBC current and savings account
From 1 April 2021, the service charge of S$0.012 per coin at the new ATM will be waived so you can enjoy $0 service charge whenever you deposit your cash anytime!
CASH OCBC CHEQUE
Encash OCBC Personal or Corporate cash cheques* during branch hours
*assistance from our Digital Ambassadors is required
Withdraw up to S$10,000 in a single transaction in your preferred denomination
Service fee waived.
Please bring along your OCBC ATM/Debit/Credit Card.
Locate a new ATM
MANAGE YOUR PERSONAL DETAILS
Change contact numbers
Change address
Change email
MANAGE YOUR OCBC CARDS
Activate or deactivate overseas card use
Update ATM withdrawal and debit card spending limits
Link or unlink accounts for ATM use
MANAGE YOUR ACCOUNTS
View account balance and transactions
Reactivate account
Link or unlink accounts for ATM use
Locate a Self Service Kiosk
CASH & GO
Withdraw cash with your OCBC ATM/ Debit card at all 7-Eleven and Sheng Siong stores islandwide.
- Priority Rates
- Title 4
| Stores | 7-Eleven | Sheng Siong |
| Withdrawal Limit | S$200 per transaction Subjected to store's cash availability and customer's daily withdrawal limit | S$1,000 per transaction Subjected to store's cash availability and customer's daily withdrawal limit |
| Denominations | S$10 | S$10 |
| Requirements and other info | Any purchase of any value Not applicable to 7-Eleven stores at Shell petrol stations and Changi Airport | Any purchase of any value Available at all Sheng Siong Stores |
OVERSEAS CASH WITHDRAWAL
Need to withdraw money overseas?
Please ensure that the overseas ATM cash withdrawal feature on your OCBC ATM, credit or debit card (linked to your savings or current account) is activated.
Learn more
GET STARTED WITH OCBC DIGITAL BANKING
OCBC Digital
Available on Apple App Store, Google Play and Huawei App Gallery
Download now
Available on Apple App Store, Google Play and Huawei App Gallery
Available on Apple App Store, Google Play and Huawei App Gallery
Available on Apple App Store, Google Play and Huawei App Gallery
Log in
to OCBC Online Banking or retrieve your Access Code / PIN.
Don't have an online banking account? Register here.
Register for Digital Banking
Forgot your access code and PIN?
FAQs
Common questions
More questions and answers
What are the key features in the OCBC Digital app?
We are constantly enhancing the mobile banking experience and cannot wait to get the cool new stuff out for you to enjoy! This is why we are progressively building and releasing these updates. We hope that you enjoy the new experience, and encourage you share your feedback with us.
Your Activity
What is “Your activity” on the Account Summary dashboard?
- You can view all your latest transactions across all your Current, Savings and card accounts at one glance in “Your activity”. This includes your last 7 transactions from the past 7 days (including today).
- Tap on “See more” to view all transactions from the past 7 days. You may also tap on a transaction to view more details, as well as links to actions such as viewing overall spending activity onMoney In$ightsor toRaise a dispute(applicable for credit cards).
- Please note that only posted transactions will appear in “Your activity”, as well as in account transaction history (see point 5 below). There may be a lead time between when the transaction is performed and shown on the dashboard.
How do I view my transaction history for individual accounts from the Account Summary dashboard?
You can view details and transaction history (past 6 months) of individual accounts through either of these:
- Tap onWhat you have / What you owe> Select a Current/Savings account or card
- Tap on “See more” beside “Your activity” > Tap on thefilter buttonbeside “View all transactions” > Select a Current/Savings account or card
How can I view more details for a transaction?
Tapping on the individual transactions, will launch a pop-up with details such as merchant and transaction date, and links to “Money Insights” and “Raise a dispute” (applicable for credit cards).
Why are transaction details shown partially in my account transaction history, whereas I can view all transaction details in “Your activity” on the Account Summary dashboard? (for 1-factor authentication customers)
Your transaction details are shown fully in “Your activity” on the Account Summary dashboard to provide you with quick access to your most recent transactions. We are working towards rolling this out for the account transaction history interface.
Insights
Why am I not getting these personalised insights that others are seeing? Is it exclusive to some customers only?
These personalised insights are not exclusive, customers may receive them when certain criteria are met.
What is SRS contribution insight about? Does it include details such as balance to contribute?
The insight is a reminder that you have contributed to your SRS last year, but have yet to do so this year. Therefore, the insight serves as a reminder to you.
I have already acted upon the personalised insight, why do I still see it?
Your personalised insights will only be refreshed by the first week of each month.
I want to stop receiving these personalised insights, can I turn them off?
Currently there is no available function to turn off the insights, but this option will be made available in the future.
For the Food and Drink report, are food delivery services such as GrabFood included?
Yes, the transactions listed within the Food and Drink report will include such merchants.
FRANK
I have a FRANK product, why can’t I see the FRANK skin?
The FRANK skin is currently available to our Personal Banking customers between the age of 16 to 29 years old, holding an eligible FRANK product, i.e. FRANK account, FRANK debit or credit card. This excludes Premier and PPC customers.
Will I still see the FRANK skin after I close my FRANK account?
The FRANK skin will be made available as long as you have an eligible FRANK product linked to your access code, which includes FRANK credit or debit card.
I wish to revert to the original OCBC Mobile Banking app without the FRANK skin, how do I do it?
- Tap on the top left menu
- Tap on “Online Banking settings” > Tap on the toggle button beside “Frank theme”
Why do some screens on the OCBC Mobile Banking app look slightly different from the rest?
We are progressively updating the app with the redesigned interface and new look, starting with the Welcome screen, Notification inbox, Account Summary dashboard, All transactions page, Main menu, Current and Savings account, and card details. Other sections will be updated with the new designs over time.
Can I customise the buttons on the quick access bar on Welcome screen and Account Summary dashboard?
No, these buttons are not customisable. The buttons are selected by the bank to give customers access to commonly-performed and important transactions and services on the app.
Do I need to upgrade my mobile device to download and use the latest app?
The app is supported on devices running on iOS 11 and Android 5, or later.If your app is not running on these versions, please upgrade your operating systems on your mobile device.
I do not like the new version of the app. How do I switch to the previous version?
Once you update to the latest version, you cannot revert to previous versions of the app. However, we are happy to take your feedback and improve the app further.
Must I upgrade to the latest version in order to continue using Mobile Banking? Can I continue with the current version?
You can continue using the current version on your mobile device with no disruption to your experience. However, we may require you to update to the latest version in the future for your security – you will be informed via a pop-up on the app then.
Guide to OCBC Digital Banking
How to transfer funds
- By account number
- By UEN
- By NRIC
- By mobile number
Apply for Online Banking
Via online / OCBC Digital
Go to https://www.ocbc.com/getonline
- Fill in the details and submit the online form
- You will get instant access to Online Banking.
By mail
Collect and complete an online banking application form from any of our branches.
Mail it to:
Oversea-Chinese Banking Corporation Ltd
Account Services
Bras Basah Post Office
Locked Bag Service No. 8
Singapore 911886
At any of our branches
1. Visit any of our branches
2. Select your Internet Banking PIN on the spot
3. Start accessingOnline Banking immediately
Internet Banking in Simplified Chinese
Is Simplified Chinese language available on Internet Banking and OCBC Digital?
Yes, it is available on Internet Banking and OCBC Digital.
How do I select my language preference?
Internet Banking:
You may click on the language bar located at the top menu and select your preferred language.OCBC Digital:
Tap on top left menu > Settings > Online Banking settings > tap on slider to turn on Chinese languageWill I be able to type Chinese characters into form fields on OCBC Digital app?
No, all forms fields will only accept input in English as the language enhancement is not applicable to our back-end systems.
Will language selection made in Internet Banking be reflected in OCBC Digital app and vice-versa?
Currently this is not possible. We are working on syncing the language selection between Internet Banking and OCBC Digital app and making it available in the future.
Will I be able to see content in Chinese language across all services and features in the OCBC Digital app?
No, we are progressively translating the app. Most services, including viewing of account information, invest, application of products, e-statements, cheque services, settings, secured mailbox are available in Chinese language in this phase (April 2020).
More questions and answers
Additional information
Terms and conditions
Terms and conditions governing Electronic Banking services
Terms and conditions governing OCBC Electronic Statements
Terms of service governing Online Banking notify-beneficiary services
Terms and conditions governing OneTouch™ service
Terms and conditions governing Funds Transfers through the PayNow Service
Terms and conditions governing GIRO Arrangements
Terms and conditions governing GIRO arrangements via the OCBC eGIRO Service
Terms and conditions governing eGIRO Arrangements
Important notices
Learn more about Phishing, Malware and Online Banking Security
Trademarks usage
Apple and the Apple logo are trademarks of Apple Inc., registered in the U.S. and other countries.
App Store is a service mark of Apple Inc., registered in the U.S. and other countries.
Android, Google Pay and Google Play are trademarks of Google LLC.
HUAWEI, the Huawei logo and the AppGallery logo are trademarks of Huawei Technologies Co., Ltd.
Download OCBC Digital
Scan the respective QR code to download the app on the App Store, Google Play or Huawei App Gallery.
Download OCBC Pay Anyone™
Scan the respective QR code to download the app on the App Store, Google Play or Huawei App Gallery.
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