All emergency department and urgent care wait times are approximated and intended for informational use only. If you or someone else is experiencing a medical emergency, dial 911 immediately.
Emergency Room Wait Times
For life threatening injuries or illness
Not sure if the ER is right for you? Check out our Symptom Guide
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The wait time represents the time it takes from arrival until the patient is seen by a qualified health professional. The wait times on this page are refreshed throughout the day and might not represent the current activity in the waiting room.
Many circ*mstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.
These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "N/A" is displayed, the wait time for that facility is not currently available.
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The average visit length is the approximated time between a patient's arrival at the emergency room and either their departure or admittance to the hospital. The average visit length is refreshed throughout the day and might not represent the current activity in the facility.
These times are based on the average duration for patients admitted into our emergency departments and will not always reflect the experience of every patient. The length of a patient's visit is determined by many circ*mstances – including the condition, treatment or required testing.
These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "N/A" is displayed, the visit length for that facility is not currently available.
Symptom Guide
Use our symptom guide to find the care that's right for you.
Should I go to an Emergency Room?
Ballad Health is ready to assist in a medical emergency.
When you have a life-threatening injury or serious illness, don’t wait to seek care. Call 911 or visit your nearest emergency department if you are experiencing conditions or symptoms such as:
Bleeding that won’t stop Breathing trouble Broken bones Burns (moderate to severe) Prolonged chest pain/pressure Choking
Confusion Coughing or vomiting blood Heat exhaustion Hypothermia Passing out Poisoning
Severe allergic reactions Strange behavior Sudden blurred vision Traumatic or major injuries Trouble speaking
Learn more about our Emergency Departments See ER Wait Times
Should I visit the Virtual Urgent Care
Our Virtual Urgent Care Clinic allows you to connect to a doctor using your desktop computer, laptop, tablet or smartphone.
The virtual urgent care is perfect when you want to skip the wait at the doctor's office or when testing isn't necessary to confirm your diagnosis. Our virtual clinic treats a variety of illnesses and injuries, including:
Cold and flu* Fever, sore throat and cough* Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Seasonal allergies Sinus infections*
Strep throat* Sprains and strains** Urinary tract infections
*Flu and strep throat consultations require a visit to a local urgent care clinic for rapid testing.
**Sprains and strains might require a visit to a local clinic for physical examination.
Learn more about our Virtual Urgent Care
Should I go to an Urgent Care?
Choose one of our urgent cares for quick, expert treatment of minor injuries or illnesses.
Our urgent care clinics do not require appointments and feature extended hours on weekdays and weekends when your primary provider isn’t available. Visit an urgent care when you need treatment for non-emergency conditions, such as:
Cold and flu Fever, sore throat and cough Eye infections Headaches
Insect or animal bites Minor burns, cuts and rashes Sinus infections Strep throat
Sprains and strains Minor fractures Urinary tract infections
Learn more about our Urgent Care locations See Urgent Care Wait Times
Should I visit a Primary Care physician?
Turn to our primary care providers for patient-focused general and personal care.
Your primary care provider will develop a lasting relationship with you to help you make the best choices for your health. Our primary care locations offer a variety of services, including:
Family planning and birth control Health education and resources Help managing prescriptions Preventive care
Screenings and routine testing Specialist referrals Treating acute and chronic conditions
Learn more about our Primary Care services
The emergency room wait time represents the time it takes from arrival until the patient is seen by a qualified medical professional. The wait times on this page are refreshed every five minutes and do not represent the current activity in the waiting room.
Many circ*mstances can affect wait times – for example, patients arriving by ambulance with life-threatening injuries or illnesses. Patients with life-threatening or serious conditions will be seen before those with less serious problems or ailments.
These times may be subject to change without notice, are provided for informational purposes only and cannot be guaranteed upon arrival. When "wait time not available" is displayed, the current wait time for that emergency department is currently not available.
For non-life-threatening illnesses or injuries that do not require immediate care click here to find quick and connected care close to home.
